Privacy Policy

Last updated: October 12, 2025

1. Introduction

Welcome to Qontinui ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our UI automation testing platform at qontinui.com (the "Service").

This policy complies with the General Data Protection Regulation (GDPR) and applies to all users of our Service.

2. Data Controller

The data controller responsible for your personal data is:

Qontinui
Email: contact@qontinui.com
Location: Germany

3. Information We Collect

3.1 Information You Provide

Account Information: Email address, name, and password when you create an account
Payment Information: Billing information processed through Stripe (we do not store your credit card details)
Project Data: Test projects, scripts, configurations, and related files you upload to our Service
Communications: Messages you send to us via email or support channels

3.2 Automatically Collected Information

Usage Data: Information about how you interact with our Service, including features used, actions taken, and time spent
Analytics Data: We use Google Analytics to collect information about your device, browser type, IP address, and browsing behavior
Log Data: Server logs that may include IP addresses, access times, and pages viewed

3.3 Cookies

We may use cookies and similar tracking technologies to analyze usage patterns and improve our Service. You can control cookies through your browser settings.

4. How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To provide, maintain, and improve our UI automation testing platform
Account Management: To create and manage your account, authenticate users, and provide customer support
Payment Processing: To process payments and prevent fraud via Stripe
Analytics: To understand how users interact with our Service and improve user experience
Communications: To send important updates, security alerts, and support messages
Legal Compliance: To comply with legal obligations and protect our rights

Legal Basis (GDPR): We process your data based on:

Contract performance (to provide the Service you requested)
Legitimate interests (to improve our Service and prevent fraud)
Legal obligations (to comply with applicable laws)
Your consent (where required by law)

5. Data Storage and Security

Your data is stored on secure servers provided by Amazon Web Services (AWS). We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Third-Party Services

We use the following third-party services that may collect and process your data:

Google Analytics: For usage analytics and understanding user behavior. See Google's Privacy Policy at https://policies.google.com/privacy
Stripe: For payment processing. See Stripe's Privacy Policy at https://stripe.com/privacy
Amazon Web Services (AWS): For data storage and hosting. See AWS Privacy Notice at https://aws.amazon.com/privacy/

7. Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., AWS, Stripe, Google Analytics)
Legal Requirements: When required by law, subpoena, or court order
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection: To protect our rights, privacy, safety, or property, and that of our users

8. Data Retention

We retain your personal data for as long as necessary to provide our Service and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

9. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data ("right to be forgotten")
Right to Restriction: Request limitation of processing in certain circumstances
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at contact@qontinui.com. We will respond within 30 days.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States where AWS servers are located. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with GDPR.

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: contact@qontinui.com

You also have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you reside or work, if you believe our processing of your personal data violates GDPR.