1. Introduction
Welcome to Qontinui ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our UI automation testing platform at qontinui.com (the "Service").
This policy complies with the General Data Protection Regulation (GDPR) and applies to all users of our Service.
2. Data Controller
The data controller responsible for your personal data is:
Qontinui
Email: contact@qontinui.com
Location: Germany
3. Information We Collect
3.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Payment Information: Billing information processed through Stripe (we do not store your credit card details)
- Project Data: Test projects, scripts, configurations, and related files you upload to our Service
- Communications: Messages you send to us via email or support channels
3.2 Automatically Collected Information
- Usage Data: Information about how you interact with our Service, including features used, actions taken, and time spent
- Analytics Data: We use Google Analytics to collect information about your device, browser type, IP address, and browsing behavior
- Log Data: Server logs that may include IP addresses, access times, and pages viewed
3.3 Cookies
We may use cookies and similar tracking technologies to analyze usage patterns and improve our Service. You can control cookies through your browser settings.
4. How We Use Your Information
We use your personal data for the following purposes:
- Service Delivery: To provide, maintain, and improve our UI automation testing platform
- Account Management: To create and manage your account, authenticate users, and provide customer support
- Payment Processing: To process payments and prevent fraud via Stripe
- Analytics: To understand how users interact with our Service and improve user experience
- Communications: To send important updates, security alerts, and support messages
- Legal Compliance: To comply with legal obligations and protect our rights
Legal Basis (GDPR): We process your data based on:
- Contract performance (to provide the Service you requested)
- Legitimate interests (to improve our Service and prevent fraud)
- Legal obligations (to comply with applicable laws)
- Your consent (where required by law)
5. Data Storage and Security
Your data is stored on secure servers provided by Amazon Web Services (AWS). We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Third-Party Services
We use the following third-party services that may collect and process your data:
- Google Analytics: For usage analytics and understanding user behavior. See Google's Privacy Policy at https://policies.google.com/privacy
- Stripe: For payment processing. See Stripe's Privacy Policy at https://stripe.com/privacy
- Amazon Web Services (AWS): For data storage and hosting. See AWS Privacy Notice at https://aws.amazon.com/privacy/
7. Data Sharing
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., AWS, Stripe, Google Analytics)
- Legal Requirements: When required by law, subpoena, or court order
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect our rights, privacy, safety, or property, and that of our users
8. Data Retention
We retain your personal data for as long as necessary to provide our Service and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.
9. Your Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restriction: Request limitation of processing in certain circumstances
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at contact@qontinui.com. We will respond within 30 days.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States where AWS servers are located. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with GDPR.
11. Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
Email: contact@qontinui.com
You also have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you reside or work, if you believe our processing of your personal data violates GDPR.